Terms and Conditions

Scope

These terms apply to all coaching services, intro calls and digital products offered via this website, unless explicitly agreed otherwise in writing.

Services offered

We provide individual, evidence-based nutrition coaching — including 1:1 sessions (online or, by arrangement, in person), multi-session programs and supporting materials. Coaching is educational and informational; it does not constitute medical diagnosis or treatment and does not replace consultation with a physician or other qualified healthcare professional.

Booking and contract conclusion

A binding contract comes into existence when you book a session via the booking link or after written confirmation of an individual offer by email. The free intro call is non-binding and does not lead to a contract on its own.

Pricing and payment

Current prices are agreed individually after the intro call and confirmed in writing. Unless stated otherwise, payment is due in advance via the payment methods offered. As a small business under § 19 UStG, no German VAT is shown — [TODO: confirm with Mina whether small-business status applies, and update if she charges VAT].

Cancellation and rescheduling

[TODO: Mina to confirm exact policy.] Default policy: appointments can be rescheduled or cancelled free of charge up to 24 hours before the scheduled time. For cancellations within 24 hours of the appointment, the full session fee may be charged. Multi-session packages may be subject to a separate cancellation policy specified in the individual offer.

Right of withdrawal for consumers: If you are a consumer within the meaning of § 13 BGB, you have the statutory right to withdraw from the contract within 14 days without giving reasons. The right of withdrawal expires once the service has been fully performed with your express consent.

Liability

We are liable without limitation for damages caused by intent or gross negligence and for damages arising from injury to life, body or health. For damages caused by simple negligence, our liability is limited to the breach of essential contractual obligations and to foreseeable, contract-typical damages. Beyond that, liability is excluded as far as legally permissible. The coaching does not replace medical advice — you remain responsible for consulting a physician about health conditions, and we accept no liability for decisions you make on the basis of general nutritional information.

Confidentiality

All information you share within the coaching relationship is treated as strictly confidential and processed in accordance with our privacy policy.

Applicable law and jurisdiction

These terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer with habitual residence in another EU member state, mandatory consumer-protection provisions of that state remain unaffected. The place of jurisdiction for disputes with merchants is [TODO: Mina's place of business].

Severability

Should any provision of these terms be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid one that comes closest to the economic purpose of the invalid provision.